Fax arrives
Incoming faxes land in FaxFlow the same way they reach your office today.
The problem
Medical offices still receive referrals, lab results, insurance authorizations, and records requests by fax. Staff read and sort each one by hand — which takes time, slows patients down, and makes it easy to miss something urgent.
How it works
Four steps from fax in to appointment on the calendar
AI reads and classifies
FaxFlow reads the document and labels it — referral, lab result, authorization, and more.
Details extracted
Patient details are pulled out and urgent cases are flagged for faster review.
Staff review and schedule
Your team works a clear queue — review, reach out, and schedule appointments.
Features
Built for busy front desks and clinical coordinators
Automatic classification
Sorts referrals, lab results, insurance authorizations, records requests, and more.
Patient data extraction
Pulls name, date of birth, MRN, and referring physician from each fax.
STAT / urgent flagging
Highlights time-sensitive faxes so they don't sit in a stack.
AI-drafted outreach
Suggests patient outreach messages for referrals — your staff reviews before sending.
Patient matching
Links related faxes for the same patient so nothing gets scattered.
Scheduling support
Help schedule and cancel appointments from the same workflow.
Searchable dashboard
Find faxes fast with a clear, searchable view of your queue.
Watch the demo
See FaxFlow sort and act on sample faxes
This demo uses synthetic sample data only. No real patient information is shown.
Product screenshots
Synthetic sample data only. No real patient information is shown.
Who it's for
FaxFlow is designed for small and mid-size practices, imaging centers, and specialty clinics — especially offices that don't already have a fax workflow system in place.
Request a pilot
We're looking for offices to try FaxFlow. Built with healthcare privacy requirements in mind — HIPAA-compliant infrastructure and Business Associate Agreements are part of onboarding before any real patient data is processed.
Do not include patient information in this form. Share only details about your office workflow.
FAQ
What is FaxFlow?
FaxFlow is software that helps medical offices handle incoming faxes. It uses AI to read each fax, sort it by type, pull out key details, and help staff review and schedule from one queue.
Does it replace our fax machine?
No. FaxFlow works with the faxes your office already receives. It does not replace your fax line or fax machine — it helps your team process what comes in.
Does it connect to our EHR?
EHR connections are planned as part of pilot and onboarding discussions. What's available depends on your system and setup — we'll talk through that with each pilot partner.
How is patient data handled?
FaxFlow is a pilot-stage product built with healthcare privacy requirements in mind. HIPAA-compliant infrastructure and Business Associate Agreements are part of onboarding before any real patient data is processed.
How do we get started?
Use the pilot request form on this page. Tell us about your office and fax volume — without including patient information — and we'll follow up to discuss next steps.